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Logo and Website design
All design work is done based on a price agreed between
Sea Web Design and the client. Any extras to the
originally agreed project will be charged for.
A proposed design will be shown on a test website for
the client to view. If the client is not satisfied with
the design one more proposal will be made. Small changes
to these designs will not be charged for however, any
major changes to this will be added as an extra charge
to the originally quoted price.
Before undertaking any modifications/updates to any
website, Username and password will be required, this
will be changed during updates and the new password
given to you upon payment of work done
Hosting/Email:
We use a very reliable company to host our websites.
The host company endeavours to make the server and the
services available to the customer 100% of the time
however, as services are provided by means of computer
and telecommunications systems, they make no guarantee
that the Service will be uninterrupted or error-free.
The host company and Sea Web Design are not liable, in
any event, for interruptions of service or downtime of
the server.
Server space is up to 3Gb
with unlimited transfers
Email accounts will use POP3 / SMTP (Outlook, Outlook
Express, windows mail, Foxmail ect) where the pop3
details will be provided by Sea Web Design, SMTP details
will be provided by your ISP but can be provided if you
have difficulty obtaining these.
Support:
Sea Web Design provides an update service to it's clients
website charged at an hourly rate. Invoices are issued
for payment of this service. We endeavour to update your
website as soon as possible but large updates need to be
planned for and agreed in advance.
We provide a basic support system to help with getting
started with your email accounts. This service may be
charged for if it becomes time consuming at our
discretion. We are happy to help with advice but we do
not provide an IT support service as such.
Registering your web
address
When we receive your
online quotation form we will advise whether the
requested address is still available, if it is we
recommend that you fill in the online registration form
that will be sent to you as soon as possible to prevent
the address being registered by anybody else. If by the
time we receive payment the address has already been
registered we will contact you as soon as possible with
an alternative address. If this not acceptable we will
refund your registration fee.
Payment
An initial Payment of
£50.00 will be required before any work is undertaken,
this is to cover setup and registration costs of the
website / domain name. An Invoice will be sent by Email
with a link. Once payment has been received work will
begin on your site and a further invoice will be sent on
completion of the site. This will be paid within seven
days. Payments are made with Paypal, if you don't have a
Paypal account you can pay with credit card via payments
secure site.
Paypal
All transactions will be
processed through Paypal, if you don't have a Paypal
account you can pay with credit card via Paypal's secure
site
Client base:
We produce websites for a wide range of purposes for our
clients. However, we do not make websites for
psychiatrists, psychologists, drug companies, adult
entertainment, gambling or any related business types.
We reserve the right to withdraw from any proposed
project with a client should it be discovered their
business involves any of the aforementioned activities.
We also reserve the right not to enter into any project
we feel would be offensive to anyone.
Privacy Policy / whois:
Sea Web Design keeps records of it's clients for business
purposes only, such as invoicing and contacting
regarding new services. We do not pass information on to
any third party.
We are required by the Internet Corporation for Assigned
Names and Numbers ("ICANN"), the organization that
assumes responsibility for domain name allocation, to
collect information about you during the domain name
registration process. This information includes your
full name, mailing address, phone number, email address,
and, where provided, your facsimile number. ICANN then
requires all registrars to make your full name, mailing
address, phone number, email address, and, where
provided, your facsimile number, as well as the creation
and expiration dates of your domain name registration
and the name server information associated with your
domain name, to the public via an interactive Web page
and a "port 43" WHOIS service. For the purposes of this
Privacy Notice we will refer to this information as your
"WHOIS Information." Please note that we may not be able
to control how members of the public may use the WHOIS
Information.
Cancellation
Subscription periods last for 12 months at a time. 60
days before a 12-month subscription period, the
subscription is Automatically prolonged, unless the
subscription is cancelled as stated below.
A
subscription can be cancelled at any time by the
customer. Since the subscription period lasts for 12
months and is Automatically prolonged 60 days before the
end of each 12-month period, a cancellation must be made
at the latest 60 days before the 12-month subscription
period. The unused portion of any advance payment will
not be refunded. If the cancellation is not received in
time the customer is obliged to pay the subscription fee
for the following 12-month period.
General
Usage
Customers are not permitted to store large amounts of
data on the server for free download or reading. The
purpose is not to function as an external hard drive for
the storage of data in formats Such as zip, mp3, jpg,
etc., but as a presentation/sales space for companies
and private individuals.
Illegal
material is not permitted, whether this be images, film
cuts or hyperlink images or Such like material. Nor is
it permitted to store erotic, pornographic or other
offensive material on servers. It is entirely Sea Web
Design’s decision to determine whether material belongs
to one or more of the above Categories and the company
reserves the right to delete any such material at any
time without notice. In the event of such material being
deleted the customer cannot advance any claim against
Sea Web Design related to the deletion.
Traffic
is basically unlimited. However, traffic must be normal
in nature and not disrupt that of other customers. If a
customer's traffic disrupts that of others, Sea Web
Design reserves the right to close the customer's web
site without notice and/or make a separate charge for
the traffic. Sea Web Design reserves the absolute right
to decide whether or not traffic is excessive. On
closure of a web site, no refund will be made of any
subscription paid in advance.
Unwanted
(spam) mail must not be sent from your domain email
address. In the event of transgression of this rule, Sea
Web Design reserves the right to inform the relevant
authority and submit log details etc. to that authority.
Domain Names
Domain
names are registered in the customer's own name. In this
respect, Sea Web Design assumes no responsibilities. Sea
Web Design can under no circumstances be held
responsible for losses incurred during the
moving/setting up of the domain name. It
is the responsibility of the customer to ensure, eight
days after the order has been placed, that registration/redelegation
of the domain has taken place. If registration/redelegation
has not taken place, the customer must make this known
to Sea Web Design
Any domain names registered will be registered in the
client's name and as such the client maintains full
ownership. Address details will be needed to register
the domain name.
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